Phone:+33 (0)1 42 92 05 40
PrestaScan Security offers you :
Protect your e-commerce business from constantly evolving security threats. The PrestaScan Security module allows you to monitor the security of your online store constantly. Stay at ease, all you have to do is focus on your business.
1 manual scan per week
Automatic generic information*
*When new vulnerabilities are published on the PrestaShop ecosystem (modules and core)
Download the moduleDaily automatic scan
Automatic alert in case of vulnerability
Weekly status report
Addition of a technical contact
50 manual scans per week
Activate my subscriptionGiven that security concerns all types of merchants, including those who sometimes use outdated versions of PrestaShop, we are currently working to keep the module compatible with at least PrestaShop 1.5, 1.6, 1.7, and 8, in order to meet the needs of the widest range of users possible.
When an update is available, a notification will be displayed in your back office.
A button will allow you to update the module in one click.
It's required to maintain the module up to date to continue being alerted to new vulnerabilities.
You may also check the latest change from our GitHub repository.
When a vulnerability is discovered and publicly revealed or known to be exploited, a security notification is sent to all users that have done at least one scan of module vulnerabilities in the module. Be sure to run this scan at least once.
Error messages during account creation are displayed directly in the form. Most of the time, the issue is related to the website you are trying to connect, which is blocking our scan server. The module will not work with sites that are not publicly accessible (such as development environments or websites in maintenance).
You may also be trying to create a second account from the same email address. Currently, the system allows only one email address to be used, and only one site can be linked to this email. You can, for the time being, overcome this restriction by creating an alias of your email (such as [email protected]).
During registration, we make sure your email is valid as you will later receive security alerts on it. If you didn't receive the verification email, please check your SPAM folder. If you do not find the email in SPAM, try to resend the verification email from the dedicated green button.
If you have still not received the email, make sure you entered a valid email. You can check your profile from this link:
If you encounter errors trying to finish the setup, please follow the steps below:
1. Delete your PrestaScan account.
You can do that from your user profile :
2. Disconnect the account in the module (in the top right corner, click on "log out").
3. Check if you are using the latest version of the module, and reset the module (or uninstall it and install it again), this will remove all existing data/sessions.
4. Repeat the registration process.
If the problem persists, contact our support team.
If you see that the scan is in progress and does not complete after some time (typically more than 5~10 minutes), there might be a communication issue (your server is no longer reachable by our server) or another issue during the scan.
Firstly, note that the module will detect scans that are stuck and will display an option to force retrieving the result of the scan.
If you still have the scan in progress after trying again, consider checking your server logs to verify if the notification (webhook) is received. You can contact our support for more details.
You have the possibility to use the PrestaScan Security solution in its free version. However, if you wish to benefit from all the features (automatic scans and alerts, weekly reports, etc.) of the solution, a Premium subscription (€10 excl. VAT/month) is required.