Technical characteristics //
Hybrid-Cloud hosting, on semi-dedicated server *.
- Up to 100 simultaneous sessions (about 45,000 unique visitors / day)
- Internet connectivity 500 Mbps,
- Unlimited traffic
Machine
- Disk storage 150 GB
- Semi-dedicated sharing 1/2
Dedicated 64-bit secure environment:
- Lxc / Kvm para-virtualization
- IP filtering, ports, encrypted fail2ban, firewall
Services included //
- Server rental + Traffic,
- Secure environment
- Server hardware customization,
- Unlimited hardware warranty and maintenance,
- Outsourcing level 2 **: X 2hours/month included, € 75 without taxes per aditional hour, billed at the end of the month
- Daily backup
Available options //
- 1 additional IP
- Failover server
- Outsourcing level 2 **: X 2h / month included, 75 € without taxes per additional hour
- Level 3 intervention **: on estimate
72 hours after receipt of the signed quote.
Level 1: Monitoring the proper functioning of the Service (network, routers, connectivity, bandwidth), 24/7.
Level 2: Assistance and troubleshooting on the hosted equipment. Security / OS patch updates and proactive monitoring of the Hosted System. Installation of CRON, FTP accounts and other scripting.
Level 3: Software modifications (on the client's environment or it's website). An estimate of the intervention is established and is subject to acceptance by the client.
GTI Level 1: Detection of service unavailability = 6mn. Service restart intervention = 15 minutes. GTR Level 1: 30mn
GTI / GTR Level 2: Troubleshooting = 1h, 7/7 24/24. Updates and installation = 2h, 7d / 7 9h / 21h.
1 month contract, renewable by tacit agreement. Cancellation possible at least 1 week before the end of each deadline.
Mensual calendar,
As access to the server is automatically cut 7 days after sending the digital invoice, payments by bank transfer must be programmed before to avoid any interruption in service.
The first invoice covers the period from the day of availability of the server to the next monthly due date, then orders shifts to the monthly quarters.
Payment by direct debit, transfer or check, at the invoice date. Invoices are generated at the start of each period.
In the case of direct debits, it takes 5 days after the invoice is sent by email for the payment to be done.
In case of a problem with the invoice, you can contact the sales department, which will cancel the scheduled withdrawal.